Before you book
Rental terms and customer responsibilities
These topics must be confirmed with the 2KZ team before booking. Policy details that have not yet been approved by the business are deliberately not published as fixed terms.
Minimum driver age
Please confirm this condition with our team through WhatsApp before booking.
Driving licence requirements
Please confirm this condition with our team through WhatsApp before booking.
International licence requirements
Please confirm this condition with our team through WhatsApp before booking.
Security deposit
Please confirm this condition with our team through WhatsApp before booking.
Rental payment
Please confirm this condition with our team through WhatsApp before booking.
Mileage policy
Please confirm this condition with our team through WhatsApp before booking.
Fuel policy
Please confirm this condition with our team through WhatsApp before booking.
Late return
Please confirm this condition with our team through WhatsApp before booking.
Rental extension
Please confirm this condition with our team through WhatsApp before booking.
Vehicle cleanliness
Please confirm this condition with our team through WhatsApp before booking.
Smoking policy
Please confirm this condition with our team through WhatsApp before booking.
Pet policy
Please confirm this condition with our team through WhatsApp before booking.
Traffic summons
Please confirm this condition with our team through WhatsApp before booking.
Accident and breakdown procedures
Please confirm this condition with our team through WhatsApp before booking.
Insurance and excess
Please confirm this condition with our team through WhatsApp before booking.
Cancellation
Please confirm this condition with our team through WhatsApp before booking.
Refunds
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Prohibited use
Please confirm this condition with our team through WhatsApp before booking.
Restricted areas
Please confirm this condition with our team through WhatsApp before booking.
Vehicle substitution
Please confirm this condition with our team through WhatsApp before booking.
Personal belongings
Please confirm this condition with our team through WhatsApp before booking.
Pickup, return and customer responsibility
Confirm the agreed handover time and location, return the confirmed vehicle and keys as instructed, and contact the team promptly if plans change or assistance is needed.